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Warranty

  • Clandestino Veneto warrants products against manufacturing defects in materials and workmanship for a period of two year (730 days) from the date of purchase. Clandestino Veneto reserves the right to determine manufacturing defects, and requires proof of purchase from an authorized Clandestino Veneto dealer to qualify products as warrantable. If a product is deemed defective, Clandestino Veneto will repair or replace the item at no cost to you.

    All claims must be submitted directly via [email protected] Do not return your Clandestino product to the store. Dealers are not authorized to provide warranty service on Clandestino Eyewear products.


    WHAT IS NOT COVERED BY WARRANTY (examples):

    • Normal wear and tear (scratches or pit marks on sun lenses )
    • Any damages caused by accident, abuse, neglect, shock, improper use or storage of product
    • Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, etc.)
    • Unauthorized modifications or repairs
    • Loss of eyewear
    • Installation of non-Clandestino Veneto lenses

    (ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE BY CASE EVALUATION)

    The following forms of Proof of Purchase are acceptable for purchases that were made at one of our authorized retailers:

    1. Your clandestinoveneto.com order number.
    2. Picture or scan of the physical receipt with a visible date of purchase and retailer name.